Privacy Policy
Last updated: January 15, 2026
At Caplentoria Consultoría Financiera, S.A. de C.V. (hereinafter "Caplentoria"), located at Av. Paseo de la Reforma 250, Floor 12, Col. Juárez, Alcaldía Cuauhtémoc, C.P. 06600, Mexico City, we are committed to protecting the privacy and security of your personal data in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal Data We Collect
Through our contact form and consulting services, we may collect the following personal data: full name, email address, and the content of messages you send us. We do not collect sensitive personal data such as detailed financial information, bank account numbers, or biometric data through this website.
2. Purposes of Data Processing
Your personal data will be used for the following primary purposes: responding to your inquiries and information requests, providing guidance on available social and financial support programs, contacting you to schedule consulting sessions, and following up on received requests. Secondary purposes include: sending you information about new relevant services or programs, conducting internal statistical analysis to improve our services, and sending financial education-related communications.
3. Data Transfers
Caplentoria does not transfer your personal data to third parties without your consent, except in cases provided by the LFPDPPP and its Regulations. We do not sell or commercialize personal data under any circumstances.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise any of these rights, you may send a request to privacidad@caplentoria.com with the following information: your full name, a clear description of the right you wish to exercise, and a copy of official identification. We will respond to your request within a maximum of 20 business days in accordance with the law.
5. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies subject to your prior consent through our cookie management system based on Google Consent Mode v2. For more information, please refer to our Cookie Policy.
6. Security Measures
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. Our measures include data encryption in transit via SSL/TLS protocol, restricted access to personal data only for authorized personnel, and periodic reviews of our security policies and procedures.
7. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable legislation. Any modifications will be published on this page with the date of last update. We recommend reviewing it periodically.
8. Contact
If you have questions or comments about this Privacy Policy or the processing of your personal data, you can contact us at: privacidad@caplentoria.com or at our fiscal address: Av. Paseo de la Reforma 250, Floor 12, Col. Juárez, Alcaldía Cuauhtémoc, C.P. 06600, Mexico City.